Terms and Conditions Hoki88 — Complete Platform Usage Guide

These Terms and Conditions constitute a legally binding agreement between you ("Member" or "User") and hoki88 ("Platform", "We"). This document governs your use of the website, services, games, and all content provided through the hoki88 platform.

By accessing this website, creating an account, or using any Hoki88 services, you expressly and implicitly accept all terms contained in this document, including Privacy Policy and Responsible Gaming Policy ours, which forms part of these terms.

These terms take effect from the date you first use the platform and will continue to apply for as long as your account remains active. hoki88 reserves the right to amend, update, or replace these terms at any time without prior notice, and it is your responsibility to review the terms periodically.

To register and use the hoki88 platform, you must meet all of the following eligibility requirements:

• Age at least 18 years of age or the higher legal age limit applicable in your country of residence.
• Having full legal capacity to enter into a binding agreement.
• Not a citizen or resident of a country that prohibits online gambling under its local laws.
• Not appear on any self-exclusion list or gambling prohibition list of any relevant regulatory body.
• Registering under your own name and not on behalf of a third party.

Each individual is only permitted to hold one (1) account only at hoki88. Owning multiple accounts, whether using your real name, an alias, a different phone number, or any other registration method, constitutes a serious violation of these terms.

During the registration process, you are required to provide accurate, truthful, current, and complete information. The details you must provide include:

• Full name as it appears on a valid identification document.
• An active and accessible email address.
• Mobile phone number registered in your name.
• Exact date of birth for age verification.

Hoki88 reserves the right to require additional verification at any time, including during a first withdrawal or when unusual account activity is detected. Identity verification (KYC) is mandatory, and documents that may be requested include a copy of your government-issued ID, recent bank statement, and proof of address.

Hoki88 provides a variety of safe and convenient deposit methods for Malaysian members, including FPX bank transfers, instant bank transfers via all major local banks, and popular digital wallets.

• All deposits must be made using a bank account or payment method registered in your own name.
• Third-party deposits are strictly prohibited and may result in account suspension pending the completion of an investigation.
• Hoki88 does not charge any additional fees for deposits; however, your payment provider may apply their own service charges.
• If your deposit is not credited within 30 minutes, please contact our support team via live chat with proof of transaction.

Hoki88 is committed to processing withdrawals promptly and efficiently. Withdrawal requests that are complete and have passed KYC verification will be processed within 15 minutes to 2 hours on standard business days.

• The minimum withdrawal amount is RM 50 per transaction.
• Withdrawals can only be made to a bank account registered under the same member's name.
• Before making their first withdrawal, members must complete full KYC verification.
• Hoki88 reserves the right to request additional supporting documents for withdrawals exceeding a certain amount as a security measure.
• Bonus funds that have not met the wagering requirements are not eligible for withdrawal.

Hoki88 offers a wide range of exciting bonuses and promotions for new and existing members. All bonuses are subject to the specific terms and conditions stated in each respective promotion; however, the following general conditions apply to all bonuses:

• Each bonus has a rollover requirement that must be met before winnings from a bonus can be withdrawn.
• Bonuses may only be claimed once unless otherwise stated in the relevant promotion terms.
• Hoki88 reserves the right to void bonuses and associated winnings if there is evidence of promotion abuse.
• Bonuses are non-transferable to other members and cannot be directly exchanged for cash.
• If you withdraw funds before meeting the wagering requirements, your remaining bonus balance will be automatically forfeited.
• Hoki88 reserves the right to modify, suspend, or terminate any promotion without prior notice.

All games available on the hoki88 platform use a Random Number Generator (RNG) system certified by independent auditing bodies. This ensures every game outcome is entirely random and free from any manipulation.

The general game rules at hoki88 are as follows:

• Each game has specific rules accessible via the "Info" or "?" button within the game interface.
• The RTP (Return to Player) value for each slot game can be found in the respective game information.
• If a technical disruption occurs during a game session, any unresolved bets will be returned to your account balance.
• Hoki88 is not responsible for any disruptions caused by internet connection issues on your end.
• Game results recorded by the hoki88 server are final and override any display on your end.

Your account security is a shared responsibility between you and hoki88. Our platform uses 256-bit SSL encryption to protect all communications and transactions; however, you are also required to take the following steps to safeguard your account:

• Use a strong password — at least 8 characters combining uppercase letters, lowercase letters, numbers, and symbols.
• Never share your password or account details with anyone, including family members.
• Log out of your account after every session, especially when using a public or shared device.
• Enable two-factor authentication (2FA) via your account settings for added security.
• Report to our support team immediately if you suspect any suspicious activity in your account.

Hoki88 will never ask for your password via email, live chat, or any other communication channel. If you receive such a request, ignore it and report it to us immediately.

The following activities are strictly prohibited on the Hoki88 platform and may result in immediate account closure, forfeiture of balance, and legal action where applicable:

• Owning or operating more than one account.
• Using automated software, bots, scripts, or any technical means to exploit the system.
• Colluding with other members to manipulate game outcomes or abuse bonuses.
• Using illegally obtained funds to make deposits (money laundering).
• Providing false or misleading information during registration or the KYC process.
• Threatening, insulting, or harassing hoki88 support staff or other members.
• Attempting to hack, attack, or disrupt the platform's technical infrastructure.
• Abusing the bonus system in ways not intended by hoki88.

Hoki88 reserves the right to suspend or close any member's account at any time if these terms are breached, without any obligation to provide detailed reasons. Situations that may result in account closure include:

• Violation of any section within these terms and conditions.
• Failed identity verification or invalid documents.
• Suspicious activity or conduct potentially involving fraud.
• Requests from the relevant legal authorities.
• Members who have enrolled in a self-exclusion programme.

You may also voluntarily close your account at any time by contacting our support team. Prior to closure, you must fulfil all outstanding wagering requirements and withdraw any eligible remaining balance from your account.

To the extent permitted by applicable law, hoki88, its directors, employees, partners, and agents shall not be liable for:

• Any indirect, consequential, or punitive losses arising from the use of the platform.
• Service disruptions caused by circumstances beyond our control, including natural disasters, public infrastructure failures, or third-party cyberattacks.
• Losses arising from unauthorized access to your account due to your own negligence.
• Any financial decisions you make are based on information available on our platform.

The hoki88 platform is provided "as is" without any express or implied warranties regarding fitness for a particular purpose. Nevertheless, we are committed to ensuring the platform operates smoothly and that any technical issues are resolved promptly.

Hoki88 places the highest importance on the wellbeing of our members. Gambling should be an enjoyable form of entertainment, not a source of stress or financial hardship. We provide a range of self-control tools to help you stay in control:

• Daily / Weekly / Monthly Deposit Limits — Set your own deposit limits through your account settings.
• Session Time Limits — Limit your daily game session duration.
• Self-Exclusion — Choose to suspend access to your account for a set period.
• Self-Assessment Test — Use our questionnaire to assess your gambling habits.

If you or someone you know has a gambling problem, please contact our support team or visit the Responsible Gaming our team for guidance and support resources.

Hoki88 is committed to protecting your personal data. All information you provide to us is processed in accordance with Privacy Policy ours in detail. In summary:

• Your personal data is used solely for account management, transaction processing, and regulatory compliance purposes.
• Your information will not be sold or shared with third parties without your consent, except as required by law.
• You have the right to request access to, correction of, or deletion of your personal data that we hold.
• All data is stored with 256-bit SSL encryption and protected by industry-standard security protocols.

Hoki88 reserves the right to amend, update, or replace these terms and conditions at any time at our sole discretion. Any material changes will be communicated via an in-platform notice or email to your registered address.

Continued use of the hoki88 platform after changes take effect constitutes your acceptance of the amended terms. If you do not agree with the updated terms, you must stop using the platform and close your account.

These terms are governed by and interpreted in accordance with the laws applicable in the jurisdiction where hoki88 is licensed. Any dispute arising from or related to these terms shall be resolved through binding arbitration in accordance with procedures established by hoki88.